Who We Are
Storey Property Developments Ltd (trading as Storey Homes) is the controller and processor of data for the purposes of The Data Protection Act 2018 (DPA) and General Data Protection Regulations (GDPR). This includes personal information collected via our website, over the telephone or in person in one of our marketing suites.
How We Collect, Store and Use the Information We Receive from You
When you make an enquiry or register your interest by way of completing the form on our website, sending us an email, calling one of our marketing suites/head office or making an enquiry in person, we and/or our agents will ask you to provide certain personal information. This information may include, but not be limited to:
Your email address
Your correspondence address
Contact telephone numbers including a mobile number
Types of property you are interested in
Geographical area of interest for a new home.
We ask for this information, so that we can respond to your property search enquiry.
Our website does not retain any of your personal information. By filling out a contact form, our website automatically wraps this information into an email and sends it to our company website (email@example.com), where it is actioned by our marketing team. Your personal information contained in this email is stored on a server.
Information provided in person or over the telephone is collected on record cards, which are stored in a filing cabinet in the marketing suite on the development you visited/telephoned.
All personal information collected is then uploaded on to our and/or our agents database and stored on a server.
Only authorised sales advisors and/or authorised agents have access to your personal information stored in a filing cabinet or on the database.
We only hold personal information that has been provided by you; we do not collect information about you from external sources. The information we hold and process will be used for our marketing and administrative use only. We will keep and use it to enable us and/or our agents to market our properties and manage our relationship with you effectively, lawfully and appropriately during your property search.
As a company engaging in property development and house building activities, we may sometimes need to process your data to pursue our legitimate business interests. We may transfer information about you to other group companies for purposes connected with your property search or the management of the company’s business.
We will only disclose information to third parties if we are legally obliged to do so or where we need to comply with our contractual duties to you.
We may sometimes contact you by email, text, telephone or post with marketing communications that we think may be of interest to you. You are free to opt out of hearing from us by telling us and/or our agent.
How Long We Keep Your Personal Data
Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, if your data is stored electronically it will either be deleted completely or anonymised; if your data is stored in a hard file, it will be destroyed.
Examples of our retention periods: When you provide your personal data because you are searching for a property, we will keep this information for seven years. When you buy a property with us, we will keep your personal data for 10 years, so we can comply with our legal and contractual obligations.
Under the GDPR and DPA 2018 you have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.
If you have provided consent for the processing of your data, you have the right to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
You have a right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR or DPA 2018 with regard to your personal data.
If you have any queries as to how your data is processed, please contact Storey Homes at firstname.lastname@example.org or write to Storey Homes, Units 5 & 6 Shenley Pavilions, Chalkdell Drive, Shenley Wood, Milton Keynes, MK5 6LB.